Anyone who experienced Ford Motor Company's [NYSE:F] MyFord Touch infotainment system is likely still recovering from the nightmare that were the blue screen of death, glitchy software, frozen screens, slow responses, and a complicated overall user experience. For the 2016 model year, Ford wiped the slate clean and ditched the MyFord Touch system in favor of Sync 3.
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The new Sync 3 system loses the previous Microsoft Auto operating system and uses Blackberry's QNX system. For the technically inclined, think Linux versus DOS here.
Recently, we had the opportunity to spend some time with Sync 3 in the 2016 Ford Escape. Here's what we learned:
Aug 22, 2018 Hi. I have got 2016 Ford Focus with Sync2. That is EU modell. System version: 3.08.15128.EA.10. I changed APIM Navigation configuration with ForScan, and i activated navi with png background file. I have got F6 files and SD card. I made sdcard key file with android phone, but sync2 doesn't see. It said 'insert nav sd card'. Page 1 of 9 - Version 3.8 available - posted in Audio, MyFord, Navigation & SYNC: Use a compatible usb that will work with fusion/mkz, download file to computer, not the usb and then unzip to usb drive. One folder and 2 files (Do not unzip the folder.). Have car running and insert usb that will be recognized by vehicle. You will get a message that this will take about 30mins.
The Good
- Where can I download Ford Sync Ver. 3.1 software Need to upgrade SYS from Ford Sync 3.01 to 3.1, where can I get the download. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question (175).
- Sep 16, 2018 Opened a chat with Ford after reading about at least there being a ver 3.8 but the rep said it had been pulled and is now a dealer only upgrade but couldn't say wether it was free or not. As for sync 2 v. 3.8 there was a rev. To it that was an update for iPhone users. But I just found the 3.10 update download is available on the Ford.
- Note: SYNC Connect, an optional feature on select vehicles (includes SYNC Connect service for five years from the original vehicle sale date as recorded by the Ford dealer), is required for certain features. SYNC Connect subscription fees apply after five years. Note: Always take your key or key fob with you when you leave your vehicle.
- Using Waze inside your Ford vehicle is now easier since the much-loved, crowd-sourced navigation and traffic app is now compatible with available SYNC ® 3 AppLink. ® By accessing Waze through SYNC 3 AppLink, you can collaborate with other users, outsmarting traffic by sharing information to get the best routes, and receive real-time alerts about accidents, road hazards and traffic jams.
- Aug 05, 2013 Ford Sync Specialist. 15 thoughts on “ The new MyFord Touch v3.6 Software Upgrade is Here! ” Marc Violette on October 18, 2016 at 11:44 am said. Same comment as Marc had. I have version 3.5 and there is no link to download new software on my ford when I.
Right off the bat Sync 3 is galaxies better than MyFord Touch in the real world. It's quick, and we didn't experience one hiccup when it came to the user interface in all our testing. Simply put, it actually works as you would expect. While this might seem like a trivial thing, after using MyFord Touch, it's rather notable.
It's also dead simple to use. The virtual buttons on the touchscreen are large and crisp. The layout is simple, and so is the graphical user interface. It's not visually distracting in the least.
Changing settings; using Bluetooth streaming; switching between navigation, radio, and the settings functions--it's all a cinch. Plug in your iPhone and it instantly indexes the music and starts playing. Want to play Pandora off your iPhone? No problem, it's simple and works. We can't say same for some other automakers' infotainment systems.
ALSO SEE: Fiat Chrysler Automobiles Shows Fourth-Generation Uconnect At CES
The Bad
It's 2016. These are 2016 model year vehicles. Sync 3 is a new system from Ford, and it doesn't come with Apple's CarPlay system or Google's Android Auto. To be fair, at this week's Consumer Electronics Show, Ford announced that all 2017 models with Sync 3 would be getting both CarPlay and Android Auto, and that Ford will offer a free update for 2016 model year vehicles with Sync 3 to add these systems later this year. Still, why didn't Sync 3 launch with these?
The Ugly
Flat out, Sync 3 isn't pretty. The bit about it being dead simple in the list of good things? It's almost to the point of being a detriment. The graphical user interface is beyond simple. It's as if they designed it, coded it, and then said, 'It's 5 pm, let's not bother making it shiny or pretty. I want to go home and have a beer.' Even just a smidge of spit and polish (read: graphic design) would improve it visually. We aren't talking about adding fancy flash animation by any means.
Volvo's new touchscreen Sensus infotainment system is easy-to-use and gorgeous. Chrysler's current third-generation Uconnect system is drop-dead simple to use and not hard on the eyes, though the low-resolution screen is annoying. Chrysler's newly announced fourth-generation Uconnect system rectifies the low-resolution screen issue and makes the easy-to-use infotainment system even prettier than before.
If others can do it, why can't Ford?
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Bottom Line
Is Sync 3 better than MyFord Touch? Absolutely. Is it the best infotainment system on the market? Not yet. But like most technologies, it will continue to improve with updates, and it's worlds better than what we had before.
Allow customers with MyFord Touch to upgrade to Sync 3
Ford has already explained that the Ford Sync 3 system is a new experience comprising both new hardware and software, as such vehicles with MyFord Touch cannot be upgraded to it and it will only be available in new vehicles. However, the screen size is identical (8 inches) and there are already people who have retrofitted the vehicle in older vehicles (specifically a 2013 Taurus) and have explained that it is a 'drop in' replacement with no wiring changes or dashboard modifications. Ford permitted owners of certain 2009 basic stereos who bought cars that did not ship with the Sync 1.0 system to implement it. This was a dealer part, still on the Ford Accessory part today. This ensured drivers could add capabilities to their car that were not originally there. Ford should offer the Sync 3 system as an upgrade to users of MyFord Touch. Since it is new hardware that has an associated cost, it should be offered as a purchasable part for dealer install, like the Sync Accessory kit was, so Ford owners can enjoy the newer Sync system with improved functionality. Sync 3 was created based on heavy amounts of critical feedback of the MFT system in performance, stability, and missing features. Ford should not force current owners to buy an entirely new vehicle to upgrade one part of it.
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